Terms of service
Terms and Conditions:
• Accessories cannot be exchanged.
• Leather articles are not included.
• Claims are to be settled within one week time period of delivery.
• Product will be sent to Online Department for approval and decision.
• Any decree regarding complaints given by the Customer Care Department is final and is not subject to any further modifications.
• In all cases, customer will bear the cost of sending item(s) back to us.
• For exchange of a product the Customer will call our Helpline. In response, the customer will be guided through the process and further actions.
• It is essential that care instructions mentioned on the products and brochures/flyers are followed exactly. If the product hasn’t been used according to the given directions then Forecast is not liable for the adjustment of that complaint.
• No exchange options are available for product(s) sold at discounted prices, or on sales & promotions.
• There is NO “Refund” Policy on purchased items.
Shipping
• Accessories cannot be exchanged.
• Leather articles are not included.
• Claims are to be settled within one week time period of delivery.
• Product will be sent to Online Department for approval and decision.
• Any decree regarding complaints given by the Customer Care Department is final and is not subject to any further modifications.
• In all cases, customer will bear the cost of sending item(s) back to us.
• For exchange of a product the Customer will call our Helpline. In response, the customer will be guided through the process and further actions.
• It is essential that care instructions mentioned on the products and brochures/flyers are followed exactly. If the product hasn’t been used according to the given directions then Forecast is not liable for the adjustment of that complaint.
• No exchange options are available for product(s) sold at discounted prices, or on sales & promotions.
• There is NO “Refund” Policy on purchased items.
Shipping